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 :: Having trouble signing in the Taipei Tech Portal?

I don't know my password
There are ways to regain access your Taipei Tech Portal password, if you accidentally forgot yours.
* You can enter your account number (Student ID or employee ID number) and backup email address, then follow the instructions to answer your security question. Once you give the corrected answer, the system will send an email to your backup email box that allow you to use it changing your password.
* If you didn’t set a backup email address and security question, you will need to bring your employee ID card or Student ID card to reset your portal password by using an RFID system at 1F Computer and Network Center of General Studies Building.
* If you don't have employee ID card or Student ID card yet, you can fill out the online account recovery form ( and print it out attaching proof of identity deliver to 1st floor of Computer and Network Center. After confirm the identification and application form, you will receive a new portal password in your email box.

However, for the security reason, there are several rules need to comply, especially changing password regularly every 180 days. Please check the “Rules by using the Taipei Tech Portal”.

I don't know my account
*International students log on the portal with your student ID No. and default password which is 8 digits number of your birthday date.
* Faculty and staff log on with employee ID No. and default password is R.O.C. resident certificate ID No. lowercase 8 alphanumeric.
I am having other problems to sign in
If your problem is not listed in F.A.Q. and you need additional support. Please, no hesitate to contact our Help Desk at 2771-2171 #3200 / #3295 or at


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